Welsh language plan for services unveiled by commissioner Meri Huws
Published: 17th May 2012 15:17:24
Welsh speakers would be able to access fully bilingual public services if new plans outlined for the language are given the go-ahead.
The Welsh language commissioner has launched a consultation into standards which public sector bodies and some companies would have to follow.
It means a Welsh speaker could expect to receive correspondence and phone calls in Welsh, along with accessing Welsh-speaking doctors and carers.
Firms not complying would be fined.
Commissioner Meri Huws admitted the rules might be "challenging" for some organisations but denied they would add another layer of red tape.
A Welsh Language Measure, which came into force last year, set a duty on public organisations to treat the Welsh language no less favourably than English.
Ms Huws, whose post was created under the measure, has now set out what exactly this could mean for them.
She said that public sector organisations, as well as private companies and voluntary sector organisations which receive more than £400,000 in public money, would have to provide fully bilingual services.
These would include councils, hospitals, courts, utility companies, telecommunication firms, social housing providers and bus and rail companies.
The standards mean organisations and companies would have to ensure that they employ enough Welsh speakers.
The commissioner will have the power to investigate those who do not comply and they could face a fine of £5,000 if they do not.
Ms Huws admitted the standards would be "challenging" for some organisations but insisted they were important.
"I would challenge the issue of it being a thick layer of bureaucracy - this is about securing services and securing ways of operating that are modern and relevant to people in Wales at the beginning of the 21st Century," she said.
"This is about delivering quality services in Wales, not about bureaucracy."
Robert Lloyd Griffiths, director of the Institute of Directors in Wales, said businesses were keen to engage with the commissioner over the issue.
At the moment all public bodies in Wales have to agree on a Welsh language scheme which sets out what you can expect from them in terms of bilingual services.
However the content of these schemes can vary from one organisation to another. So for example, you won't receive the same level of bilingual services in Monmouthshire as you would in Gwynedd or Ceredigion.
The new standards, as set out by the Welsh language commissioner, will not only make it clearer which services people can expect to receive in Welsh, but will also ensure there is consistency across Wales.
This will mean that a Welsh speaker in Monmouth can demand the same level of Welsh language services from their council as a Welsh speaker in any other part of the country.
The principle aim of these standards is to ensure that in Wales, the Welsh language should be treated no less favourably than the English language.
"Over the consultation period, we will be happy to liaise with her and her team as to what is right for business. The key thing in this I think is engagement," he said.
"I think if you are able to offer Welsh language within what you're offering in goods or services then those who speak the language recognise that and it's a positive.
"Some of the major utilities already do that - BT already do that."
He added: "There are Welsh language opportunities for businesses and I think that's good because there are people in Wales who speak Welsh and want to have their language put forward who will benefit from that."
However, on Wednesday the British Medical Association said the use of the Welsh language should not be a priority when delivering healthcare.
It said health money should not go into "promoting" the language, and targeting Welsh-speaking staff could hamper recruitment.
The consultation period runs until 11 August and Ms Huws said it was essential to understand what people's needs were in terms of accessing Welsh language services.
It is understood that it would be at least 2013 before any enforcement of the standards would come into effect.
Harvard CitationBBC News, 2012. Welsh language plan for services unveiled by commissioner Meri Huws. [Online] (Updated 17 May 2012)
Available at: http://www.manchesterwired.co.uk/news.php/1429218-Welsh-language-plan-for-services-unveiled-by-commissioner-Meri-Huws [Accessed 12th May 2013]
At 11:52:59 in OtherOne of Britain's most wanted fugitives has been arrested on Spain's Costa Blanca....
At 10:50:47 in OtherA 17-year-old boy is fighting for his life after being attacked in Manchester city centre, police have said....
At 10:05:34 in OtherA man has been charged with escaping lawful custody after two people were allegedly sprung from a prison van....
At 00:05:36 in OtherStars from the world of TV are preparing for this year's Bafta Awards, with Olympic satire Twenty Twelve and BBC drama Accused among th...
At 10:45:43 in OtherA sheep once sold for slaughter is looking for a new home after turning up on a couple's patio. ...
At 09:33:20 in OtherThousands of football fans from Greater Manchester are making their way to London for the FA Cup final....
At 01:13:49 in OtherA memorial marking the 28th anniversary of the Bradford City football stadium fire, in which 56 people died, is to take place later....
At 21:50:33 in OtherEight people have been arrested in Northern Ireland within the last 24 hours by immigration enforcement officers from the Home Office....
At 19:06:48 in OtherThe second of two men being hunted by police after a prison van escape on 30 April has been recaptured, Greater Manchester Police have said....
At 19:01:29 in OtherPeople in Manchester should not to give money to beggars - charities, police and the city council have said....
News In Other Categories
Nick Clegg only questioned plans to allow nursery staff to look after more children to shore up his position as Lib Dem leader, Michael Gove...
Struggling local post offices are facing an "extremely uncertain future", according to the people who run them....
Actress Lisa Dwan explains how she performs one of theatre's most challenging roles, as Mouth in Samuel Beckett's short play, Not ...
Police are still waiting to speak to the critically injured daughter of a woman found dead in a Greenock hotel....
British scientists say they have developed a new type of wheat which could increase productivity by 30%....
More than half the schools in England's priority building scheme do not have guaranteed funding, it has emerged....